Question 1

Do you come to me?

Accepted Answer

Yes, we come to you with a hassle free mobile detailing service to your home. All we need is enough space on a private property.

Question 2

Are you by appointment only?

Accepted Answer

Yes, however, there will be a few times where we can do a same-day service depending on where you’re located and the services you’re requesting.

Question 3

What forms of payment do you accept?

Accepted Answer

We accept cash or card (Including AMEX).

Question 4

Do you guys need to use my water?

Accepted Answer

If you have a water spigot that we can use, it does make our job easier. If not, we offer rinseless washing (Upon request, there will be an addtional cost depending on the size of vehicle), which doesn't require the use of flowing water. Either way, we will get the job done!

Question 5

Do you need to use my power?

Accepted Answer

We bring our power. However, we can work faster if we have more access to power. Either way, we will get the job done!

Question 6

Does the Interior Plus remove stains or pet hair?

Accepted Answer

If you have something specific in mind that you want us to address. Just let us know when you call in or leave us a note when booking online. Of course, the price will be slightly higher for the additional work we provide, but we can take care of that for you.

Question 7

What if my car is too dirty?

Accepted Answer

If it has been a long time since you cleaned your car, the dirt and gunk will require more time and effort to remove. In this case, your vehicle is due for a complete interior car detailing, and our Interior Reset package will bring your car back to new.

Question 8

What is the difference between Interior Plus and Interior Reset?

Accepted Answer

In the Interior Reset package, we’ll clean your entire interior from top to bottom, front to rear, to the best condition possible. The Interior Plus package is a thorough vacuuming and wiping down the dust accumulated on the surfaces, so it’s more of a maintenance service.

Question 9

How long does this service take to complete?

Accepted Answer

It depends on the condition and size of the vehicle. Typically, it is done in under 2 hours with one crew member.

Question 10

Does my car need an Interior Reset or just an Interior Plus?

Accepted Answer

Suppose you are unsure whether or not you need an Interior Reset or an Interior Plus, please feel free to contact us to help you make the right choice. Just give us a call, and we can point you in the right direction! You can also e-mail us some photos of your vehicle so that we can take a closer look before booking. If not, we will do a walk-through of your car before starting the job and letting you know what's best.

Question 11

Does the Interior Plus remove stains or pet hair?

Accepted Answer

If you have something specific in mind that you want us to address. Just let us know when you call in or leave us a note when booking online. Of course, the price will be slightly higher for the additional work we provide, but we can take care of that for you.

Question 12

How long does it take to clean my interior?

Accepted Answer

It depends on the size and condition of the vehicle. This process can take anywhere between 2.5 to 4.5 hours. Once we see the condition, we can give you a more accurate time range.

Question 13

Will my car smell like strong chemicals afterwards?

Accepted Answer

Absolutely not. We do not use any harsh chemicals and there will be zero trace of strong smelling chemicals. Untill this day, we’ve never had a customer mention anything about a chemical smell. We do have a few options for air freshners and we use a premium brand that will leave your car fresh and ready to impress.

Question 14

What do you use in the cleaning process?

Accepted Answer

We use safe bio-degradable cleaners, a variety of brushes, and machines to thoroughly clean your interior. How we clean an interior is primarily based around the condition it is in and the type of material it is made of. Sometimes it just needs a quick cleaning with a brush, and other times it requires the steamer and extractor.

Question 15

How long does it take for my carpets and seats to dry?

Accepted Answer

If the weather is warm with low humidity, your vehicle will be 85% dry by the time we are done. If it’s cold or raining, then it’ll take longer for your interior to dry.   Pro Tip: Keep your windows cracked open to prevent condensation on windows while the interior is drying.

Question 16

Can you remove any type of stain?

Accepted Answer

Some stains will come off better and easier than others. However, in most cases it depends on the stain type, the material it is on, and how long it has been sitting there. Even with experience and professional tools, we can only clean so much.

Question 17

What if my car is not that dirty?

Accepted Answer

If your vehicle has been detailed in the past 8 weeks, we recommend that you keep your vehicle clean and smelling great with our Interior Express package.

Question 18

Does this include a wax?

Accepted Answer

Yes! we will apply a spray wax to enhance the gloss of the vehicle and protect the paint for a few weeks.   If you are looking for a deeper gloss and longer protection, check out our Wash, Clay and Wax.

Question 19

Do you need access to water & power?

Accepted Answer

If the vehicle is heavily soiled, we will need access to a water spigot. Usually, we prefer to use the rinseless wash method. This method does not require a water source and it is just as effective.   We bring our own power.

Question 20

How long does this wash process take ?

Accepted Answer

The premium wash usually takes anywhere from 30 mins to 1.5 hours depending on the size and condition of the vehicle.

Question 21

Do you do group washes?

Accepted Answer

Yes we do. The first vehicle is regular price and every other vehicle onward is 10% Off. Please call to make a group wash booking.

Question 22

Does polish remove scratches?

Accepted Answer

Small scratches can usually be buffed out with polishing compound. The rule of thumb is that if your fingernail doesn't catch on the scratch, it's just a superficial clear coat scratch that can be smoothed out and made invisible. Scratches like these show because the light catches the side of a V-shaped groove in the clear coat.

Question 23

What kind of wax do you use?

Accepted Answer

We have a few brands we use like Meguiar’s, Chemical Guys, The Last Coat, and Turtle Wax. We decide which wax to use based on what color of vehicle we are working on and whether or not we are working in direct sunlight.

Question 24

Do you need access to water & power?

Accepted Answer

We do need access to a water spigot. If the vehicle is not heavily soiled, we prefer to use the rinseless wash method. This method does not require a water source but it is just as effective.    We bring our own power.

Question 25

How long does the wax last?

Accepted Answer

It comes down to where you store your vehicle. If you store it in a garage, you will be able to get 4 to 6 months out of the wax. However, if it sits out 24/7 in the elements, the wax should last for up to 3 months.   If you use strong soaps on your paint, you will strip the wax off. Only use PH neutral soaps or any Wash & Wax found in your local store.

Question 26

What is clay bar treatment?

Accepted Answer

A Clay Bar Treatment is the process of using a clay bar to remove contaminents from the surface of your car. Common contaminents that pollute and slowly destroy your vehicle include things like rail dust, brake dust, and industrial fallout. These pollutants can penetrate through paint, glass, and metal and settle on those components even after several car washes and polishing.

Question 27

Does wax remove scratches?

Accepted Answer

Most waxes that are available have fillers that will mask micro-scratches a.k.a. swirl marks. The wax will essentially fill them in but will not remove them.   If you need to remove swirl marks from your paint, we recommend that you check out our power polishing service.

Question 28

Do you come to me?

Accepted Answer

For this specific service, we require a clean enclosed enviroment to work in. Paint correction takes anywhere from 6 to 18 hours. We ask that you have a garage with enough space to work in or we can bring the vehicle to our home location and drop it off at no additional cost to you.

Question 29

How long do the results last?

Accepted Answer

After the paint correction process is complete, you have to properly (and routinely) wash and dry your vehicle moving forward to maintain the swirl-free finish of your paint. If not, you will be going back to square one.   Protecting the paint plays a major role in keeping your paint in the best possible condition. Applying high quality wax, sealants or coating will help keep your paint looking fresh for as long as possible.

Question 30

What is clay bar treatment?

Accepted Answer

A Clay Bar Treatment is the process of using a clay bar to remove contaminents from the surface of your car. Common contaminents that pollute and slowly destroy your vehicle include things like rail dust, brake dust, and industrial fallout. These pollutants can penetrate through paint, glass, and metal and settle on those components even after several car washes and polishing.

Question 31

Does wax remove scratches?

Accepted Answer

Most waxes that are available have fillers that will mask micro-scratches a.k.a swirl marks. The wax will essentially fill them in but will not remove them.   If you need to remove swril marks from your paint, we recommend that you check out our power polishing service.

Question 32

How long does this process take?

Accepted Answer

Paint correction is a very tedious task that requires a high level of skill and patience. The process can take anywhere from 6 - 18 hours to complete (this is usually a 2 day job).

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